The use of an effective case management system has been proven to deliver up to 40% efficiency savings for your team. The combination of specifically designed user interfaces and the advanced customisation options, ensure that InCase Intelligence can be easily adapted to suit any type of case, contact, customer or information management environment.
Professional case management for teams
Build for multiple platforms
Choose from an on-premise installation or cloud based SaaS
Highly customisable and adaptable to any case management requirements
Easy to use
20 years of experience has created a product that is simple yet effective for both users and managers
Extensive user privilege options ensure your staff only get access to what you want. And per user per case security locks down the most confidential information.
Intec's Data Intelligence Solution
INTEC’s Data Intelligence solution iDIS, was originally designed as a Single View of Debt solution. The main function being that user can import debtor information from any source and iDIS will automatically match names and addresses within each file given you a complete view of the outstanding debts related to a person or address.
Access to different campaigns including single person discount reviews, tenancy audits, and internal data matching
Credit Reference Agency Data
Direct access to credit reference agency data to enhance your results
Easy to use
A simple scoring mechanism makes it easy to see which results from your campaigns should be investigated, and which can be discarded.
Hubs and data warehousing
Regional hubs can be created to combine the data from multiple sources and enhance the intelligence across your organisation
Cloud based SaaS case management
InCase 365 is the evolution of our class leading InCase Intelligence case management product. InCase 365 has taken the best of InCase Intelligence coupled with the flexibility of a cloud based solution, and added almost complete customisation and configuration to create a solution that is flexible and efficient.
Software as a Service
A web browser is all you need to access the product, we'll handle everything else
Work with our pre-built templates or create your own to record cases about anything in any environment
Out of the box solution
Use the core functionality provided to keep things simple, or choose to extend the product at your own page
As a case worker there are dashboards to clearly display your workload. As a manager dedicated dashboards give you an overview of the team's progress
Intec's Golden Record Intelligence Solution
For several years now local authorities and other public sector bodies having been looking at the idea of having a singular golden record for every customer they interact with. IGRIS will take your data from different sources in your organisation, match and refine the data to identify a single Golden Record that represents a unique customer.
Import & Match
Our data matching algorithms will identify unique individuals across different sources of data and show the links back to their sources
Data is marked with a simple red amber green colouring to show records that have data conflicts and need to be validated
Who is best to validate their data? The customer themselves, who can be contacted by email or letter generated by the system
IGRIS automatically sends updates to source systems to notify them when a customer record has been validated or changed
Potentially Violent Person Register
InCheck Protector is a secure PVP database allowing users to easily access risk information whilst still adhering to data protection guidelines.
Web Based Search
InCheck has a web based interface which is rolled out across your organisation. The web portal allows users to search the current database without giving them access to personal data on customers they may never meet.
Web Based Referral
The web portal allows users to report new incidents which are held in the InCheck admin product for review and approval
The administrator system has a powerful subject database that allows you to build a complete history of violent incidents so repeat offenders can easily be tracked and prosecuted.
Reporting and Monitoring
InCheck gives you all the functionality you need to adhere to periodic review guidelines, according to your working procedures.